Refund policy

Refunds Policy & Customer Warrantee

Dear Customer and Fan of Bark ‘n Tails World!

We our here for our Customers, and are all for the Customer Experience, fairly speaking, 99.6% Customers are Satisfied with our products and We want you to be part of those!

Therefor, I am here, together with our Customer Service Team to keep you satisfied as well and we offer everyone a 30-Day No-Satisfaction-Money-Back Warrantee. If anything happens why you are not satisfied, Please let us know and we will do our best to assist you! If anything comes up, fill in the contact form OR contact us trough

We offer a Standard 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.


To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at  If your return is accepted, we’ll send you where to send your package. Items sent back to us without first requesting a return will not be accepted. And we will refund you in 7 Working Days! No Further Questions Asked!

You can always contact us for any return question at 


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.